Wednesday,March 13, 2019


Jim Bohannon speaks with KEN JENKINS a professional emergency manager and aviation expert. Ken has built a remarkable track record, successfully preparing for and responding to emergencies ranging from severe turbulence encounters to the 9/11 terrorist attacks. He has personally assisted air crash survivors and victims’ family members; directed a large corporate response team; led multiple Go-Team deployments; and set up and led command centers. Ken and his team specialize in helping passenger transportation providers successfully design, create, and execute comprehensive disaster response plans. He originally served as a volunteer member of the American Airlines Customer Assistance Relief Effort (CARE Team).

Airline Pilot, Air Travel Blogger and Author PATRICK SMITH also joins us.


Smith’s Ask the Pilot column, from which portions of this website have been adapted, ran in the online magazine from 2002 until 2012.Patrick has appeared on over 300 radio and television outlets, including CNN, PBS, the BBC and National Public Radio. He is regularly cited in print publications worldwide, and was voted one of the “25 Best Bloggers” by TIME magazine. His op-eds and articles have been published in The New York Times, the Boston Globe, and several other newspapers.

Smith is also the author of COCKPIT CONFIDENTIAL: EVERYTHING YOU NEED TO KNOW ABOUT AIR TRAVEL: QUESTIONS, ANSWERS, AND REFLECTIONS, Publisher: Sourcebooks; 2 edition (June 5, 2018)

A New York Times bestseller!—The perfect book for the frequent flyer, nervous passenger or world traveler.

Reassuring secrets of commercial aviation: For millions of people, travel by air is a confounding, uncomfortable, and even frightening experience. When you go behind the scenes, however, you can see that the grand theater of air travel is actually fascinating. From the intricate design of airport architecture to the logistics of inflight service, the business of flying is full of surprising secrets.

Get facts and answers: Patrick Smith, airline pilot and author of the popular website, offers answers for the curious, reassurance for the anxious, and unexpected facts for the deceived.

Separate fact from fallacy: Commercial airlines like to hide the truth from customers and do nothing to comfort nervous fliers. But what’s more scary than the unknown? Patrick Smith breaks down that barrier and tells you everything you need to know about flying, including:

How planes fly, and a revealing look at the men and women who fly them

Straight talk on turbulence, pilot training, and safety

The real story on delays, congestion, and the dysfunction of the modern airport

The myths and misconceptions of cabin air and cockpit automation

Terrorism in perspective, and a provocative look at security

Airfare, seating woes, and the pitfalls of airline customer service

The true colors and cultures of the airlines we love to hate

Cockpit Confidential is a thoughtful, funny, and at times deeply personal look into the strange and misunderstood world of commercial flying: If you liked Cruising Attitude, Soar, Skyfaring, or Flying Without Fear, you’ll find reassurance, humor, and guidance in Cockpit Confidential.


Publisher: Citadel (February 26, 2019)

The Prison Break, the Manhunt, the Inside Story
In June 2015, two vicious convicted murderers broke out of the Clinton Correctional Facility in Dannemora, in New York’s North Country, launching the most extensive manhunt in state history. Aided by prison employee Joyce Mitchell, double murderer Richard Matt and cop-killer David Sweat slipped out of their cells, followed a network of tunnels and pipes under the thirty-foot prison wall, and climbed out of a manhole to freedom.
For three weeks, the residents of local communities were virtual prisoners in their own homes as law enforcement from across the nation swept the rural wilderness near the Canadian border. The manhunt made front-page headlines—as did the prison sex scandal involving both inmates and Joyce Mitchell—and culminated in a dramatic and bloody standoff. Now Charles A. Gardner—a lifelong resident of the community and a former correction officer who began his training at Clinton and ultimately oversaw the training of staff in twelve prisons, including Clinton—tells the whole story from an insider’s point of view. From the lax ethics and sexual hunger that drove Joyce Mitchell to fraternize with Matt and Sweat, smuggle them tools, and offer to be their getaway driver, to the state budget cuts that paved the way for prison corruption, to the brave and tireless efforts to bring the escaped killers to justice, Dannemora is a gripping account of the circumstances that led to the bold breakout and the twenty-three-day search that culminated in one man dead, and one man back in custody—and lingering questions about those who set the deadly drama in motion. 

CHARLES A. GARDNER is a municipal court judge and retired correction training lieutenant in Malone, New York.


His twenty-five-year career in New York State Department of Corrections included working as a correction officer, sergeant, and lieutenant. He had experience working in medium- and maximum-security facilities including stints at Clinton Correctional Facility in Dannemora and the maximum-security prisons of Sing Sing, Bedford Hills, Great Meadow, and Upstate. Gardner served on the Department of Corrections’ emergency response team (CERT), which played a critical role in the search for the 2015 prison escapees.